Grow More Global Immigration Private Limited (“Growmore Global Visa”, “we”, “us” or “our”) respects your privacy, and the company is committed to handling clients’ personal information responsibly. The purpose of this Privacy Policy is to describe how we obtain, utilize, retain, share and secure clients' information when the clients use our website to get in touch with us, use our services and interact with us through other communication channels.

We follow the relevant rules of privacy and data protection in respect of handling personal information. These comprise the Digital Personal Data Protection Act, 2023, the Privacy Act 1988, the General Data Protection Regulation (GDPR), and any other applicable legislation of different countries where we provide services.

Information We Collect

We may collect personal information when you visit our website, send us an inquiry, ask for a consultation or callback, complete a form, communicate with our team, use our services, subscribe to marketing communications or interact with our social media accounts.

The kind of information that we collect may change according to the specific services you request. It may include :

Personal details : Name, date of birth, nationality, residential address and other identifying information.
Contact details : Email address, phone number, postal address and preferred modes of communication.
Details related to identity and immigration : Passport details, visa history, application details, travel history and details about your immigration process (if any).
Employment and education information : Qualifications, employment history, work experience, professional registrations, skills assessments and supporting documents.
Family and relationship information : Details of family members, dependants, partners or other individuals where relevant to an immigration matter.
Financial information : Information about income, employment, funds or financial circumstances where required for a service or immigration application.
Legal and supporting documents : Information contained in documents you provide or authorise us to obtain for your matter.
Sensitive information : Where relevant and permitted by law, information such as health information, criminal history or other information requiring additional protection.
Technical and usage information : IP address, browser type, device information, pages visited, referral URLs, access dates and times, cookie data and other website usage information.
Communications and marketing details : Messages, emails, call records where recorded, WhatsApp conversations, enquiry details, feedback, social media interactions and marketing preferences.

We will only request information where it is reasonably relevant to the purposes for which it is collected.

How We Collect Information

Please be informed that we will be able to collect personal data when you visit our website, send an inquiry to us, ask for a consultation or call back, fill in our forms, communicate with us, use our services, receive advertising from us, or communicate with us via our social media.

It is also possible that we may receive information from your authorised representatives, family members, employers, educational institutions, professional advisers, business partners, government authorities or other third parties where appropriate and lawful.

How We Use Personal Information

We may use your personal information for the following purposes :

Answer your queries for consultation or callback requests.
Assess your situation and provide you with services related to immigration.
Prepare or assist with the required documentation and applications in the scope of the specified services.
Notify you regarding inquiries, appointments, applications, and updates concerning your service.
Coordinate with relevant authorities, authorised representatives and other parties involved in your matter.
Manage our customer files, payments, and business processes.
Operate, maintain, secure and improve our website and services.
We may send relevant educational content, newsletters and marketing messages to your personal details wherever permitted.
We may use the information to respond to complaints, prevent fraud, comply with the requirements of the law, and establish or defend legal claims.

Cookies and Website Analytics

Our website may contain cookies or different analytical software tools that serve multiple purposes like support website functionality, analyze visitor behaviour, improve performance, and measure the effectiveness of our communication or advertising activities.

It allows the gathering of some technical details, such as information about the web browser used, pages opened on the site and sessions.

You can manage cookies through your browser settings and, where available, our website's cookie controls. Disabling certain cookies may affect some website features. Where required by law, we will seek consent before using non-essential cookies or similar tracking technologies.

Disclosure of Personal Information

We do not sell personal information as part of our ordinary business practices. However, we may disclose personal information where it is necessary for the purposes described in this Policy. We only do so with appropriate authority or consent where required, where permitted or where required by law.

Depending on the circumstances, recipients may include :

Immigration authorities and government departments.
Skills assessment bodies, licensing and professional registration authorities.
Educational institutions, employers and other organisations relevant to your requested pathway.
Authorised migration agents, lawyers, consultants and professional advisers.
Our related business, where necessary for legitimate business operations or the delivery of requested services.
Website hosting providers, CRM providers, communication platforms, email marketing services, analytics providers and other technology vendors.
Payment providers and financial service providers where relevant
Regulators, courts, law enforcement agencies or other authorities where disclosure is legally required or authorised.

We take reasonable steps to ensure that information is disclosed only where appropriate for the relevant purpose and that applicable privacy obligations are considered.

Third-Party Platforms and Service Providers

We use third-party platforms and service providers to manage enquiries, communicate with clients, maintain records and support our business operations. These may include website forms, WhatsApp, CRM systems, email marketing services and social media marketing platforms.

Our social media channels include Facebook, Instagram, LinkedIn and YouTube. When you interact with these platforms or submit information through them, the platform providers may collect or process information under their own privacy policies.

We do not control the independent privacy practices of third-party providers. We encourage you to review their privacy policies before sharing personal information through their services.

International Data Transfers

Relevant information may be disclosed to immigration authorities, government agencies, educational institutions, employers, professional advisers and other recipients depending on your matter and your immigration pathway.

In case the personal data is transferred to other countries, we will make sure that all necessary measures are taken, including the measures required by law and, if possible, additional safeguards.

Data Security and Retention

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

While we take steps to protect information, we cannot guarantee its absolute security when stored electronically or transmitted over the internet.

We maintain the personal data for as long as necessary to provide services, comply with the applicable rules regarding maintaining documents, resolving issues, and adhering to legal and regulatory obligations. When there is no need for the information, we will take reasonable steps to delete, de-identify, or securely dispose of it.

Access, Correction, Deletion and Consent

Depending on the applicable law, you may have the right to request access to your personal information, ask us to correct inaccurate information, request deletion, withdraw consent or exercise other privacy rights available to you.

You may contact us to make a request. We may need to verify your identity or ask for further details before processing it.

We will assess each request under the applicable legal requirements. Some requests may be limited by legal obligations, permitted exceptions or requirements to retain certain records. Where we cannot comply with a request in full, we will explain the position where required by law.

Privacy Complaints

If you have any doubts or queries about how we deal with your personal information, please do not hesitate to contact us through the contacts provided in the Contact Us section of the website.

We will respond to your inquiries, do the required research, and get back to you on time. In case you are not satisfied with our reply, you may contact the local privacy or data protection authority in your region.

Changes to This Privacy Policy

We may modify this Privacy Policy whenever there are recent developments in our company’s activities, including new technology and legal requirements. The new Privacy Policy will then appear on our site along with the date of revision.

We recommend that you review this Privacy Policy from time to time. When applicable, we will notify you of any changes made to the Policy in compliance with the law.

For privacy enquiries, requests to access or correct information, deletion requests, withdrawal of consent or privacy complaints, please contact us using the details below

Legal entity: Grow More Global Immigration Private Limited
Email: study@growmore.one
Telephone: +91 90818 99668 / +91 90818 99669
Postal address: Block-A, ISCON Centre, 417, Shivranjani Cross Rd, Shivranjani, Jodhpur Village, Ahmedabad, Gujarat 380015, India.

Please provide sufficient details for us to understand your request. We may contact you for additional information or identity verification where necessary.